Last updated: July 2026
These terms and conditions govern your use of The Manor Collection website and any booking or enquiry you make through it. By using this website, you agree to these terms.
Bookings & enquiries
Enquiries made through our website are requests, not confirmed reservations. A booking is only confirmed once you have completed the process with our secure booking partner or received written confirmation from our team. Rates and availability are subject to change until a booking is confirmed.
Payments
Payments are processed securely through our booking partner. We do not store your card or banking details. Any deposit, balance, and payment schedule will be set out at the time of booking.
Cancellations & refunds
Cancellation and refund terms are provided at the time of booking and may vary by property and season. Please review these carefully before confirming your stay, or contact us if anything is unclear.
House rules & guest conduct
Each property has its own house rules, which form part of your booking. Guests are expected to treat our properties with care and respect. You are responsible for the conduct of everyone in your group, and for any damage caused during your stay.
Liability
While we take every care to provide safe and well-maintained properties, you use our facilities at your own risk. To the extent permitted by law, The Manor Collection is not liable for any loss, damage, injury, or theft of personal belongings during your stay, except where caused by our gross negligence.
Intellectual property
All content on this website, including text, images, logos, and design, belongs to The Manor Collection or is used with permission. You may not reproduce or reuse any of it without our written consent.
External links
Our website may link to third-party sites, including our booking partner, mapping services, and social media. We are not responsible for the content or practices of those sites.
Governing law
These terms are governed by the laws of the Republic of South Africa, and any disputes will fall under the jurisdiction of the South African courts.
Contact us
- reservations@themanorcollection.co.za
- +27 74 485 0304
- Muldersdrift, Gauteng, South Africa
We may update these terms from time to time. The version published on this page applies to your use of the website.
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